mydesq selects Encap Security to boost productivity and engagement for wealth managers
Encap Security, provider of uncompromising authentication for financial institutions, has today announced that mydesq, a high growth fintech firm, will integrate Encap’s Smarter Authentication platform into its next generation wealth management solution.
mydesq provides wealth managers with a next generation workbench allowing them to improve their service to clients, provide an enhanced client experience, comply with regulations and increase their productivity. Using mydesq, wealth managers can on-board clients quickly and easily, gain a deep understanding of their clients’ needs, and access all of the necessary information to create tailored investment recommendations. It also allows managers to monitor investments and interact securely with the clients online.
Encap’s Smarter Authentication platform turns any device into a security credential removing the need for cumbersome and costly SMS codes and hardware such as tokens and SIM-cards. mydesq’s wealth management solution now boasts an enhanced user experience which is:
- Intuitive – users can authenticate using a variety of native device based methods including one-touch access via Apple Touch-ID
- Avoids context switching – users don’t have to leave the application to copy and paste a code. Authentication is integrated and contextual to the activity at hand
- Delivers a consistent experience – users will be able to use the same method of authentication (PIN, Touch-ID etc.) across mobile, web, call centre and branch
In addition, mydesq will be able to take advantage of Encap’s PKI key-generation technology and provide legally binding digital e-signatures to their customers, removing the burden of slow paper-based processes.
“mydesq’s vision is to enable wealth managers by providing an information advantage, reducing their operational costs, increasing their sales and service, and preparing them for the next generation of clients. This new generation wants to interact securely online and via mobile with their advisors,” said Milan Vora, CEO at mydesq. “Encap Security was a natural fit for our philosophy – it enables easy, intuitive access that users don’t find painful and frustrating while ensuring banking-grade security to protect valuable data from attack.”
“Our aim with Smarter Authentication is to create a better relationship between customers and their banking applications, but our partnership with mydesq opens up a new front in the battle against bad authentication,” said Thomas Bostrøm Jørgensen, CEO, Encap Security. “It’s important for financial institutions to invest in their internal processes, as well as their customer-facing applications, in order to become truly digital, omnichannel organisations.”
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