customers

facebook-messenger

Bank of America to connect with customers via Facebook Messenger

14/04/2016(0)
Bank of America is to tap Facebook’s Messenger app as a new channel for communicating with customers. The bank is among a dozen companies who signalled their support for ... Read More
fca-building

FCA contacting 16,000 customers of debt management firm, PDHL

11/03/2016(0)
The Financial Conduct Authority (FCA) is currently assessing applications for authorisation from all debt management firms with interim permission. Firms that were previously regulated by the Office of Fair ... Read More
ANZ bank

ANZ pays $212,500 penalty for breaching responsible lending laws when offering overdrafts

08/03/2016(0)
Australia and New Zealand Banking Group (ANZ) has paid penalties totalling $212,500 for breaching responsible lending laws in making offers of overdraft facilities to its customers. ANZ offers an ... Read More
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